Frequently Asked Questions

    Below you will find a list of our most commonly asked questions. If you cannot find an answer to your question, please feel free to contact us!

    Soon! We are currently in the process of prepping the Windows version for a beta roll out. After that, the same will be done for the Linux version. If you are interested in staying up to date on when those betas will launch, please sign up for updates.

    Nope! If your subscription expires, you may continue to use the last version of Theme Juice you downloaded for as long as you want. However, auto-updates will be disabled and you will not be able to receive priority support until you renew your subscription.

    Nope! Your license is good for all platforms. Just download Theme Juice from your account dashboard for your desired platform, log into the app and you'll be good to go!

    Definitely! Theme Juice was designed with teams in mind. If you are interested in purchasing licenses in bulk, contact us and we'll get you and your team set up!

    If you're unhappy with your purchase, please contact us. We would love to help out in anyway that we can.

    Simply create a Git repository containing a full WordPress installation with all of your favorite plugins, themes and configuration. After that, you can select "other" when creating a new project and input your repository's URL. We are in the process of crafting an in-depth guide on this, so keep your eyes peeled! Sign up for our newsletter to stay up to date.

    Most definitely! We love it when the community contributes. Just head over here and follow the instructions, or you can drop us an email and we'll get it added for you.

    We're glad you asked! Take a look at the Juicefile to our Sprout starter template for some inspiration. If you want to learn more about what you can do with a Juicefile, check out our in-depth getting started guide.

    We always get excited when users want to make this next step. We're in the process of crafting a guide on deployments as well as a couple screencasts. In the meantime, please visit our command line site for a short getting started guide.

    To learn more about our Graft virtual machine, you can visit the Graft dashboard at http://graft.dev or visit the official Graft repository

    To use Mailcatcher, install the Mailcatcher plugin and then visit http://graft.dev:1080 to view your outgoing mail.

    This is because WordPress stores your project's domain within the database. Please install a development plugin such as Dynamic Hostname so that the URLs will dyamically update based on the current domain.

    You definitely can. Internally, we've used Theme Juice for static sites, Magento stores, Laravel projects and more. Our Graft virtual machine comes with PHP 5.6, MySQL 5.6, Apache, WP-CLI, Node 6.3, and Ruby 2.3! We plan to officially support more platforms in the future. Sign up for our newsletter to stay up to date.

    Fire up your Chrome browser and navigate to your project's domain. After that, please follow the steps below:

    1. In the address bar, click the little lock with the X. This will bring up a small information screen. Click the button that says "Certificate Information."
    2. Click and drag the image to your desktop. It looks like a little certificate.
    3. Double-click it. This will bring up the Keychain Access utility. Enter your password to unlock it.
    4. Be sure you add the certificate to the System keychain, not the login keychain. Click "Always Trust," even though this doesn't seem to do anything.
    5. After it has been added, double-click it. You may have to authenticate again.
    6. Expand the "Trust" section.
    7. "When using this certificate," set to "Always Trust"

    That's it! Close Keychain Access and restart Chrome, and your self-signed certificate should be recognized now by the browser.

    Special thanks to Rob Peck for the simple instructions.

    We are in the process of rolling out this feature. Keep your auto-updates enabled and we'll try to get it finished as soon as possible! Sign up for our newsletter to stay up to date.

    We are in the process of rolling out this feature. Keep your auto-updates enabled and we'll try to get it finished as soon as possible! Sign up for our newsletter to stay up to date.

    Yes! It is and always will be open source. You can view and contribute to the code on GitHub.

    Yes! Graft (our virtual machine) is and always will be open source. You can view and contribute to the code on GitHub.

    Everything you need comes pre-packaged with the app, including Ruby 2.2, Vagrant and VirtualBox installers. It just works! We've tried our best to make sure that Theme Juice works out of the box without the need for manual installation of any additional software.

    If you happen to already have Vagrant and/or VirtualBox installed, Theme Juice does require that you have at least Vagrant v1.8.4 and VirtualBox v5.0.24. You may be asked to update one or both of these if they do not meet these version constraints.

    • OS X 10.9+ Mavericks (Windows and Linux coming soon!)
    • 2GB of free disk space
    • 2GB of RAM

    Awesome! Please submit your feature request via our Zendesk help desk. You will find a support button at the bottom of this page.

    Sorry about that! Please submit a bug report via our Zendesk help desk. You will find a support button at the bottom of this page.

    Our terms and conditions can be found here.